Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders quickly and securely across the United Arab Emirates.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time (UAE)
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Standard Delivery: 2–5 business days
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Remote Areas: 4–7 business days
Delivery timelines may vary slightly due to customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping charges (if applicable) are clearly displayed at checkout.
We may offer free shipping on selected products or promotions.
Cash on Delivery (COD)
Cash on Delivery is available in selected areas across the UAE. Additional COD charges may apply and will be shown at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
Incorrect Address / Failed Delivery
Please ensure your delivery address and contact details are correct.
We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Customs & Duties
All orders shipped within the UAE do not require customs duties. In rare cases, courier verification may be required.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery. We will assist you with a replacement or resolution.
Contact Us
For any shipping-related questions, please contact our support team through our website or WhatsApp.
+92 302 6521003